HEALTH SYSTEMS (PRACTICE) MANAGEMENT EDUCATION

• Bimonthly clinic management meetings with all staff, nursing, residents and faculty over three years
• 12 hours education in practice management during weekend in October for R3 residents: interviewing, how to write CV, malpractice insurance, how to choose a practice, evaluating a contract.  All taught by outside professionals in the field: lawyers, past graduates, & faculty.
• Two week rotation by all R3 residents done together as a class in January of the final year of training.  All residents do a quality improvement project in diabetes longitudinally over 4 months following this rotation.   The two weeks provides study on employment law, record keeping and billing, personal finance, patient scheduling and office efficiency, patient safety and medical care quality as well as patient satisfaction among others.