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Practice
Management
Goals and Objectives
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Explore the business aspects
of a medical practice
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Understand the legal and
regulatory climate impacting medical practice
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Review the economic, political
and global pressures on current medical practice
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Develop the knowledge,
attitudes and skills to transition successfully from residency to a
leadership role in family medicine
AAFP Practice
Management Objectives
Selecting a Practice
Cognitive Skills
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List different types of
practice configurations
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Describe the advantages and
disadvantages of each
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Describe the major factors
to consider when choosing a practice location
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List the sources of
information about available practices and desirable locations
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Describe different types of
employer contracts and list the important elements of each type
Procedural Skills
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Write or revise a curriculum
vitae (C.V.)
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Successfully participate in
one or more employment interviews
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Develop a rating system to
use in selecting a practice configuration and location
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Use information on available
practices to further investigate potential future practices
Human Resources
Cognitive Skills
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Discuss approaches to manage
staff problems
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Determine the appropriate
staff for a family practice office
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Outline termination
procedures
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Describe how to find
prospective staff and conduct a new employee interview
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Determine the appropriate salary
and benefit package for each employee
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Describe how to conduct an
employee performance appraisal
Practice Operations
Cognitive Skills
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Describe how to develop a
policies and procedure manual
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List ways to manage phone
calls, referrals, and vendors
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Outline possible procedures for patient scheduling, appointment check-in and flow
Office Business
Management
Cognitive Skills
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Describe the government
requirements and regulations for operating a medical practice
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List various billing methods
and the major advantages and disadvantages of each
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Define accounts receivable,
accounts payable, general ledger and the importance of each to practice
operations
Procedural Skills
Medical Records
Cognitive Skills
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List the major advantages
and disadvantages of paper versus electronic based medical records
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Define the purpose and
importance of medical records
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List the elements of the
medical record
Medical Legal Issues
Cognitive Skills
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Discuss personal and
professional liability policies
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Define Malpractice and the
procedures to follow if sued
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Discuss risk management for
informed consent, treatment of minors, record documentation, dissatisfied
patients, unexpected adverse patient outcomes
Hospital Issues
Cognitive Skills
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Relate how and when to apply
for hospital privileges
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Discuss various levels of
staff appointment
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Diagram typical hospital
organization
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Outline major components of
a hospitals medical staff bylaws, rules and regulations
Health Care Financing
Cognitive Skills
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List the major types of
health care financing: HMO, capital, fee for service, third party
payer, government financed
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Discuss the advantages and
limitations of each type of financing
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Discuss the current crisis
in health care financing and possible solutions
Marketing
Cognitive Skills
Procedural Skills
Computer Systems
Cognitive Skills
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Describe the process used to
select an office computer system
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Review the issues involved
in implementing a computer system
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Discuss computer
applications in a family practice office
Personal Financial Planning
Cognitive Skills
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Describe different types of
retirement plans and the major advantages and the
disadvantages of each
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Define investment risk and
lit the major investment vehicles categorized by level of risk
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Describe the various types
of life and disability insurance
Procedural Skills
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Develop a plan for
educational loan repayment
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Prepare a personal statement
of net financial worth
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Prepare a monthly and annual
budget
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