Practice Management

Reading List

  1. Health Care in America: Can our ailing system be healed? John P. Geyman, MD,Butterworth Heinemann, 2002

  2. The Health Care Future: Defining the Argument, Healing the Debate. James J Pattee and Orlo J Otteson, North Ridge Press, 1997

  3. Clinics in Family Practice Vol 5 No. 4, Dec 2003.

  4. Residency to Reality, AAFP

  5. Family Practice Management (This journal is a wealth of information, searchable and free at www.aafp.org)

Web- based resources:

1. Hiring and Firing Staff:

 Questions You Should Ask When Hiring

http://www.aafp.org/fpm/20061100/37howt.html

How to Fire a Staff Member

http://www.aafp.org/fpm/20030600/46ques.html

 

 2. Difficult Patients:

 'Problem Patients': A Fresh Look at an Old Vexation

http://www.aafp.org/fpm/20000700/57prob.html

 

 3. Licensure and Credentialing:

 Getting Paid-Simplifying the Credentialing Process

http://www.aafp.org/fpm/20040500/24simp.html

 Practice Pearl-Reduce Credentialing Hassles

http://www.aafp.org/fpm/20060100/pearls.html

 

 4. Compensation: Income Distribution and Benefits:

 In Search of an Effective Physician Compensation Formula

http://www.aafp.org/fpm/981000fm/cover.html

 

 5. Marketing Your Practice:

 Nine Steps to a Strategic Marketing Plan

http://www.aafp.org/fpm/20011100/39nine.html

 

 6. Quality Improvement Projects:

 Quality Improvement: First Steps

http://www.aafp.org/fpm/990300fm/23.html

 

 7. Patient/customer Satisfaction:

 Five Tips for Generating Patient Satisfaction and Compliance

http://www.aafp.org/fpm/20050600/44five.htm

 

 8. Efficiency

 Making Every Minute Count: Tools to Improve Office Efficiency

http://www.aafp.org/fpm/20050400/61maki.html

 

 9.  Payors: Medicare, Medicaid, Privates, Uninsured

 Ask FPM-Medicare

http://www.aafp.org/fpm/20030900/ask.html

 

 10. Universal Healthcare

 

 11. Personal Financial Planning: Budgeting and Debt Management